Safety Support Worker
POSITION SUMMARY
The Chaleur Regional Service Commission (Chaleur RSC) is seeking a Safety Support Worker for Harbour of Hope.
The successful candidate will help maintain a safe, respectful and caring environment for participants, staff and visitors. They will monitor the premises, respond to crises and conflicts, and assist participants with their daily needs in collaboration with the team.
KEY RESPONSIBILITIES
Safety and Monitoring
- Maintain a visible, proactive presence throughout the site and conduct regular patrols of designated areas;
- Welcome participants, visitors and partners in a professional and respectful manner;
- Observe, document and report incidents, safety concerns and at-risk behaviours;
- Respond to crises and conflicts using de-escalation and problem-solving techniques;
- Ensure walkways, entrances, exits and emergency access points remain safe and accessible at all times.
Participant Support and Teamwork
- Assist participants with their daily needs and direct them to appropriate resources or staff members;
- Support staff with interventions and daily activities;
- Collaborate with case managers, partners and other team members to ensure follow-up with participants as needed.
Facility Maintenance and Safety
- Perform light maintenance duties to maintain the cleanliness, safety and proper operation of the facility;
- Carry out routine cleaning in common areas, entrances, offices and outdoor spaces as needed;
- Remove waste and help organize storage areas and maintain outdoor spaces;
- Report hazards, repair needs and equipment issues to management or the appropriate staff;
- During winter, clear snow, spread salt and remove ice from access areas as weather conditions require;
- Perform other related duties assigned by management to support site safety and operations.
REQUIRED QUALIFICATIONS
- High school diploma or equivalent;
- Experience as a safety worker or security guard.
The following will be considered assets:
- A security certification from Safety Services NB;
- A diploma in a security-related field, such as correctional services, from a recognized institution.
EQUIPMENT AND JOB REQUIREMENTS
- Carry the required equipment at all times: a two-way radio, an alarm button, a flashlight and a naloxone kit;
- Use a computer to document interventions and prepare required reports;
- Be able to handle heavy or soiled items as needed.
WORKING CONDITIONS
- Full-time position, with 70 hours per two-week period;
- Overnight shifts from 10 p.m. to 8 a.m., on a rotating schedule;
- Breaks must be taken on site, when operational requirements permit.
REPORTING TO
The successful candidate will report to the Night Shift Supervisor.
HOW TO APPLY
Please submit your résumé to
